Carita Kantola

Customer Service Manager

I work as the customer service desk manager at Helmiäinen Dental Clinic. I am responsible for ensuring that every patient is greeted in a friendly and professional manner the moment they arrive at the reception desk. Our patients’ needs are our top priority, and at Helmiäinen, we strive to provide seamless, personalized, and high-quality service in every interaction.

My diverse work experience in customer service and administrative roles gives me a strong foundation for managing the big picture and improving day-to-day operations at the reception desk. I am grateful to be able to do meaningful work as part of Helmiäinen’s professional and warm-hearted work community.

It’s important to us to be genuinely present, listen to our clients, and ensure that everyone feels welcome.

In my free time, I enjoy going to the gym and taking walks, and in the winter, I enjoy winter bathing with sauna.

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